FAQ

Whether a particular declaration via the platform is legally valid depends on the content and the contractual requirements. In principle, agreements can be made via the platform that are binding and should therefore be taken seriously. Exceptions to this are declarations that must be made in a specific form according to the law or contract, e.g. the following cases require the written form:

Germany

When concluding a residential rental agreement (§ 550 BGB)
When terminating a tenancy agreement (§ 568 BGB)

Switzerland

Art. 12ff. Swiss Code of Obligations ("OR") e.g. setting of a deadline by the tenant with regard to a rent deposit and announcement of the deposit already made in accordance with (Art. 259g para. 1 OR)
Consent to renovations and alterations to the property by the tenant through the landlord (Art. 260a para. 1 CO)
Agreement regarding restoration of the original condition in the event of renovations or alterations by the tenant as a right in favor of the landlord (Art. 260a para. 2 CO)
Setting a deadline with threat of termination in the event of late payment (Art. 257d CO)
Reminder for conduct in breach of contract with a view to extraordinary termination in accordance with Art. 257f CO
Termination by the tenant, Art. 266l para. 1 CO

If a specific communication medium is used in a contractual relationship, both parties undertake to regularly check the medium for declarations of legal significance.

If there is no formal requirement, so-called declarations of intent can be made via the portal (e.g. appointment or purchase agreements). These declarations of intent are then binding for both parties and should therefore be taken seriously. This is the same practice as with e-mails.

**Please note that general information on legal topics does not constitute legal advice or training and cannot replace it in individual cases. Like most legal regulations, the standards applicable to you and their specific interpretation may vary. Our information is based on our understanding of the aforementioned legal regulations at the time this document was prepared. We assume no liability or warranty for the accuracy, completeness or timeliness of the information provided.**

The protection of personal data that we come into contact with at Allthings is of the utmost importance to Allthings.

In our privacy policy you will find information on the measures Allthings takes to ensure data protection. You can find more information about our security standards here.

Information on our tracking mechanisms and what data they collect can be found in our privacy policy

Only cookies that are necessary for the operation of the application are used: Session cookies and cookies for storing user settings such as the preferred language. No targeting cookies are used for online advertising.

You can find out more about cookies in our privacy policy.

If you do not want Allthings to store cookies, set the Internet browser you are using so that it deletes cookies from the computer hard disk, blocks all or certain cookies or issues a warning before cookies are stored.

You can find out more about cookies in our privacy policy.

No, Allthings does not provide social plug-ins as a login or other identification option.

You can find out more about social plug-ins in our privacy policy.

No, not yet. However, this is planned for the future.

With our Terms of Use, the user agrees to two types of communications. On the one hand, these are communications to which Allthings is legally obliged. On the other hand, these are business communications. These include, for example, confirmations or notifications of changes to the terms of use. Notifications are sent to the e-mail address provided by the user during registration.

These messages are not advertising content.

You can find more information in the terms of use for the app and for Cockpit users.

The customer is not obliged to provide Allthings with user data, but we recommend it.

If no user data such as email, gender, surname and first name are exchanged, this has the disadvantage that the invitation of users has to be done manually and is therefore more time-consuming. This is irrelevant for a small number of tenants. However, if portfolios are managed via the platform, the transfer of personal data via the ERP interface is recommended.