Allthings equips 217 buildings by Credit Suisse Real Estate Investment Management with a living services app

Allthings is to equip 217 buildings under Credit Suisse Real Estate Investment Management with an application. Tenants in more than 3500 apartments with the service package “LIVING SERVICES” will be able to receive a variety of digital services with the new application starting in January 2018.

Since 2008, Credit Suisse Real Estate Investment Management has offered high-quality services surrounding comfortable living under the brand “LIVING SERVICES”: from troubleshooting, to holiday and cleaning related services, tenants can enjoy a number of household services by means of LIVING SERVICES. As of January 2018, these services will be moved to a new platform: Allthings will launch a completely new LIVING SERVICES application for Credit Suisse. Apart from the already existing services, additional innovative, digital household-related services will be offered. Particularly, the application will also allow communication between tenants, property managers and neighbours.

Silvio Preisig, Head Asset Management, Real Estate Investment Management of Credit Suisse: “We are convinced that our properties will become even more attractive for our tenants with the addition of these high-quality services. To date, we have lacked a scalable, automated platform which is flexible enough to cover our use cases. Our experience with Allthings has been consistently positive since our first joint implementation in 2015. The platform fulfills our needs as leading real estate asset manager in an ideal manner and we are now outfitting our entire LIVING SERVICES portfolio with it. We are convinced that our tenants will be impressed”.

Robert Beer, Allthings’ Managing Director for Switzerland and Austria, comments: “In the future, property owners and asset managers will profit from digital platforms in several respects. On the one hand, they will be able to enhance buildings with digital services and implement entirely new usage models. On the other hand, by means of their efficient, end-to-end processes, these platforms will also redefine classic property management. Finally, they create unprecedented transparency when it comes to happenings in buildings. Credit Suisse has explored this potential in the past two years both systematically and from a strategic perspective. We are therefore especially delighted to now equip an entire portfolio together”.

Credit Suisse Real Estate Investment Management has been a success story since the launch of the first real estate fund in 1938. As a global provider of real estate products, Credit Suisse manages CHF 40 billion in assets and offers investors access to diversified real estate portfolios with a total of over 1300 properties in 20 countries.